Kostal: Global 24/7 Support incl. Maintenance for the MySQL database applications

Round-the-clock 2nd level support of mission-critical databases for maximum availability, high accessibility and minimum downtime with COCUS as IT partner for support, maintenance and training.

Snapshot

As an international supplier to the automotive, electrical and photovoltaic industries on four continents, Kostal offers the highest quality standards with its electronic & mechatronic products. The products include state-of-the-art connectors, products for drive technology and photovoltaics as well as solutions for testing tasks. COCUS as IT partner ensures the globally scalable MySQL database management through individual support & maintenance packages.

Powerful and globally scalable database management

24/7 global 2nd Level Support, High Performance- & Availability- and Backup-Solutions

Familiarisation, training and workshop for the shortest possible production start-ups

The Project

Powerful databases are critical to the business

Kostal is now represented at more than 46 locations in 20 countries and therefore relies on efficient and global database management. In addition, the different time zones demand round-the-clock support to minimise downtime and ensure consistent data backup. 24/7 support and maintenance as well as the prompt implementation of new updates, enhancements and security-relevant patches are therefore critical for the company.

Global time zones demand 24/7 support to minimise downtime and ensure consistent data security.

Challenge & Implementation

Global 24/7 support and maintenance by COCUS

Especially for companies that, like Kostal, operate globally, all database applications must work reliably and uniformly. This is ensured by a MySQL maintenance package tailored to Kostal’s individual needs, including support and training. The 24/7 remote service includes 2nd level support for
the databases, high performance, high availability and backup solutions. In addition, COCUS is the central contact for updates and extensions of the MySQL Line Controlling solution.
However, should failures occur, COCUS also supports critical emergency operations to restore defective infrastructures and databases, including customised replication and failover procedures.

In order to enable Kostal to start production in the shortest possible time, even at new locations, COCUS takes over the training and familiarisation of new employees through a variety of training courses and workshops.

Delivery

Click here for an overview of our services

The Kostal Group is a globally active family business with headquarters in Lüdenscheid. Based on more than 100 years of experience, Kostal develops innovative and technically sophisticated solutions with a focus on electronic and mechatronic products. Various industrial companies, in particular automobile manufacturers and their suppliers as well as companies from the photovoltaic sector are among their customers.

Gemeinsam setzen wir auch dein nächstes Projekt um!

Gemeinsam setzen wir auch dein nächstes Projekt um!

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