TUI relies on blockchain for hotel inventory in the future - and on COCUS
Through blockchain and secure smart contracts for optimal hotel capacity utilisation and cross-border management.
As the world’s leading tourism group and Europe’s largest tourism company, the TUI Group combines travel agencies with online portals, agencies, hotels, airlines, cruise ships and tour operators. With the introduction of the digital BedSwap solution, TUI Group is taking the path of the digitalised and blockchain-based future and flexibly manages hotel capacity across markets to enable 100 per cent hotel bed occupancy. COCUS has been a strategic IT service provider of the TUI Group since 2016.
Simplification of cross-market transaction processes
Transparent, automated and secure processes through blockchain infrastructure
Optimal and higher bed occupancy through smart contracts
Capacity utilisation is critical to the business
The TUI Group currently owns 380 hotels with 239,000 beds in around 30 countries. To achieve better utilisation, the individual countries trade their purchased quotas. If, for example, beds that have already been purchased in a particular market are not yet occupied, these beds can be given to another source market. Until now, this required a lot of staff, manual processes and several intermediate instances.
Challenge & Implementation
Management of hotel inventory in the blockchain in future
TUI & COCUS Blockchain Lab Innovation Award
In order to manage hotel capacities more flexibly across markets and optimise utilisation, the TUI Group has been working with COCUS since 2017 on the BedSwap solution, which is intended to enable TUI to achieve 100 per cent utilisation of hotel beds and simplify cross-border transaction processes.
Before, each national company secures its own hotel contingents. If the demand in a market is lower than expected, then the
the hotel quotas can now be traded quickly and easily directly between the markets. This is made possible by the use of blockchain technology, which enables transparent, automated and secure processes without intermediate instances. Through so-called smart contracts, a significantly higher bed occupancy can be achieved.
Blockchain was introduced via individual business-critical processes and proofs of concepts, which are gradually being connected to the company structures and expanded.
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The TUI Group is the world’s leading tourism group and Europe’s largest tourism company headquartered in Hanover. The large portfolio of travel agencies and online portals, agencies, hotels, airlines, cruise ships and tour operators is bundled under one roof. With this offer, they provide over 20 million travellers with incomparable holiday experiences in 180 destinations worldwide.