{"id":73653,"date":"2023-07-28T08:34:29","date_gmt":"2023-07-28T06:34:29","guid":{"rendered":"https:\/\/www.cocus.com\/process-mining-how-companies-can-optimize-business-processes-with-their-data\/"},"modified":"2024-03-25T12:39:45","modified_gmt":"2024-03-25T10:39:45","slug":"process-mining-optimize-business-processes","status":"publish","type":"post","link":"https:\/\/www.cocus.com\/en\/process-mining-optimize-business-processes\/","title":{"rendered":"Process mining &#8211; how companies can optimize business processes with their data"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"73653\" class=\"elementor elementor-73653 elementor-73615\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64f56580 elementor-section-full_width elementor-section-height-default elementor-section-height-default lottie-bg-no\" data-id=\"64f56580\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;enable_lottie_background&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2226542f lottie-bg-no\" data-id=\"2226542f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;enable_lottie_background&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf2e902 elementor-widget elementor-widget-text-editor\" data-id=\"bf2e902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Process Mining &#8211; just another buzzword for the business world or an actual added value for companies?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e4c7a elementor-widget elementor-widget-text-editor\" data-id=\"a3e4c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When business processes become more complex, the potential for errors and vulnerabilities also increases. This often leads to the fact that manual reworking is required again and again. To avoid such interruptions in day-to-day business, process mining can be used as a suitable method to analyze the digital traces of business processes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13df14d8 elementor-widget elementor-widget-text-editor\" data-id=\"13df14d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Process mining belongs to the data mining techniques and evaluates data in order to draw valuable insights from it. The approach visualizes business processes based on event data with the aim of monitoring and optimizing them. The advantage? Process mining makes it possible to uncover hidden patterns and deviations in processes. This helps to identify bottlenecks, increase efficiency and reduce costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-337a814 elementor-widget elementor-widget-text-editor\" data-id=\"337a814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simply put, process mining is a powerful method for business process management and its optimization. Companies seeking a data-driven, transparent view of their process landscape can benefit from process mining and the valuable insights it provides for strategic decision-making. Process mining can be used to uncover patterns and deviations in processes. This helps to identify bottlenecks, increase efficiency and reduce costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b87da2 elementor-widget elementor-widget-heading\" data-id=\"0b87da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How does digital data become added value?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a9fb6 elementor-widget elementor-widget-text-editor\" data-id=\"24a9fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The process is based on a strong data foundation. Event data is usually captured in existing IT systems, for example, enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, workflow management systems, or other database-driven applications. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf922d0 elementor-widget elementor-widget-text-editor\" data-id=\"cf922d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In addition to the different systems, there are also tools that use different algorithms to identify patterns and relationships in the data. In most cases, the event data is stored as event logs or event logs. These then contain information about activities performed, resources, timestamps and other relevant data. Depending on the company, this may be data on orders, contracts, communications or other company activities.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bda84cd elementor-widget elementor-widget-text-editor\" data-id=\"bda84cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This data can either converge automatically via existing interfaces or be merged using specialized tools to create the basis for process mining. In some cases, information must also be added manually to clarify the context of the data and reveal certain relationships. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d8961b elementor-section-full_width elementor-section-height-default elementor-section-height-default lottie-bg-no\" data-id=\"1d8961b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;enable_lottie_background&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c89cfa8 lottie-bg-no\" data-id=\"c89cfa8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;enable_lottie_background&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84b01be elementor-widget elementor-widget-heading\" data-id=\"84b01be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Process optimization through process mining<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-307979c elementor-widget elementor-widget-text-editor\" data-id=\"307979c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How exactly does digital data help companies optimize processes?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee9ccb6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ee9ccb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Transparency and visibility:<\/b> With process mining, processes in the company can be displayed transparently, thereby revealing bottlenecks, deviations and inefficiencies.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Process optimization and efficiency increase:<\/b> Based on the transparent process flows, inefficient and superfluous steps can be avoided and error-prone processes can be optimized. This increases the efficiency of company processes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Error detection and quality improvement:<\/b> Errors and deviations can be detected more quickly and easily, so that measures can be initiated at an early stage. This improves process quality in the long term and reduces error rates.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Compliance and risk management:<\/b> Automatic analysis of process data can identify potential risks and violations so that companies can take appropriate measures to minimize security risks and ensure that their processes comply with legal requirements.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Continuous improvement:<\/b> Process mining also includes real-time monitoring and adjustments of running processes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1997af elementor-widget elementor-widget-text-editor\" data-id=\"d1997af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>So, the process mining approach helps the company in various areas and can provide insights into the business processes by analyzing the digital data. As a result, processes in the company can be optimized, costs reduced and performance improved.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-380cbe0 elementor-widget elementor-widget-heading\" data-id=\"380cbe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Prerequisites for process mining<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afa7fce elementor-widget elementor-widget-text-editor\" data-id=\"afa7fce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Since the protection and security of digital data can be complex and costly, a suitable security concept should be aimed for at the very beginning of the data journey. A security concept supports companies in identifying and assessing risks in connection with process mining. It enables systematic analysis of potential threats and vulnerabilities related to process data and provides mitigation measures. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d78407 elementor-widget elementor-widget-text-editor\" data-id=\"0d78407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After that, the analysis and interpretation of the collected digital data can begin. This requires a clean data base that is qualified for evaluation. Before successful process mining, data and information silos must be cleansed and interconnected to ensure information exchange and collaboration between interfaces, or data quality will suffer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-740aac5 elementor-widget elementor-widget-text-editor\" data-id=\"740aac5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In addition to cleaning up existing data, extracting the most relevant information from the amount of digital data available can be an additional challenge. This requires specialized knowledge and skills to select the digital data that will lead to the most accurate analyses and predictions. Finally, you need an open corporate culture that is willing to make changes and optimize processes based on the findings.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b4a47 elementor-widget elementor-widget-heading\" data-id=\"64b4a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">With the right experts to better business processes<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3888818 elementor-widget elementor-widget-text-editor\" data-id=\"3888818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At COCUS we develop innovative IT solutions &amp; services with the latest technologies in the areas of connectivity, infrastructure, software development, data analytics and security. Therefore we can support your company in preparing and executing the optimization and monitoring of your business processes in the best possible way. By analyzing digital event data, inefficient processes can be identified and improved. With data-driven insights, you continuously improve your business processes and thus move your company forward.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-621340a elementor-widget elementor-widget-button\" data-id=\"621340a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.cocus.com\/en\/about-us\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Process mining is a data-driven method for determining insights for strategic decisions from the process landscape of companies.<\/p>\n","protected":false},"author":24,"featured_media":73618,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[436,570],"tags":[584,438,588],"class_list":["post-73653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-en","category-news-en","tag-ai","tag-analytics-en","tag-observability-en"],"_links":{"self":[{"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/posts\/73653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/comments?post=73653"}],"version-history":[{"count":0,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/posts\/73653\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/media\/73618"}],"wp:attachment":[{"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/media?parent=73653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/categories?post=73653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cocus.com\/en\/wp-json\/wp\/v2\/tags?post=73653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}